Shilpi.online recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://shilpi.online and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
Contact information: We may collect your name, email, mobile number, phone number, street, city, state, pin code, country, and IP address.
Payment and billing information: We may collect your billing name, billing address, and payment method when you place an order. We do not collect your credit card number or expiry date on our website.
Information you post: We may collect information you post in a public space on our website or social media accounts.
Demographic information: We may collect demographic details, preferences, or purchase behavior as part of surveys or interactions.
Other information: We may collect browser details, time spent, pages visited, referral sources, and device type used.
Directly from you — via purchases, contact forms, or account registration.
Passively — using tools like Google Analytics, cookies, web beacons.
From third parties — such as social media integrations.
We use your information to:
Contact you for confirmation, support, or promotional purposes.
Respond to your questions or fulfill your orders.
Improve our website, products, and customer experience.
Analyze user behavior and website trends.
Protect against fraud or unauthorized access.
Send transactional communications and service updates.
As otherwise permitted by law.
We share information:
With vendors and service providers (payment gateways, shipping partners).
With logistics and delivery partners to fulfill your orders.
With marketing partners or event sponsors (only with consent or as described).
To comply with legal requests or protect our legal rights.
With successors in case of business transfer.
We do not sell or rent your personal information to any third party for their marketing purposes without your explicit consent.
You can opt out of marketing emails by following the unsubscribe link in emails. It may take up to 10 days to process. Transactional emails related to your orders will still be sent.
Our site may contain links to third-party websites. We do not control their privacy practices. Please read their privacy policies carefully.
This Privacy Policy was last updated on June 7, 2025. We may update it at any time; changes will be posted here.
Your use of the website and any disputes related to privacy are governed by this Policy and Indian law. Disputes will be subject to courts in Kozhikode, Kerala.
SHILPI ONLINE
Beach Complex, Silk Street, Beach Rd,
Mananchira, Kozhikode, Kerala 673032
Website: https://shilpi.online